Booking actions and the lead inbox
Newv1.4 · September 8, 2026
- Agents now propose booking-style next steps with the exact phone, link, or address from your site, behind a new "book" action.
- The lead inbox collects every captured name and email, linked to the conversation that produced it.
- Handoff moments can capture visitor details inline, so an unanswered question becomes a follow-up.
- Studio test conversations are labeled separately from real visitor traffic.